The Art of Giving Feedback That Actually Works

In product and tech teams, feedback is not optional. It is fuel for improvement. How you give it determines whether it accelerates progress or shuts it down.
Here is the framework I use when giving feedback to designers, developers, and product teams:
1. Be Positive
Acknowledge the work and effort that went into the project. Even if something is not quite right, start with what is working. Positivity sets the tone for collaboration and keeps people open to change.
2. Be Specific
Avoid vague comments like “It needs work.” Instead, point to concrete examples, identify the exact issue, and offer actionable suggestions.
3. Be Objective
Base your feedback on data, research, and user needs, not personal preferences. This keeps the conversation focused on the work rather than the person.
4. Be Constructive
Feedback should be a roadmap, not a roadblock. Use your expertise and experience to suggest next steps or alternative solutions that move the project forward.
As Frank A. Clark once said:
“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.”